Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to, and Chicago theatre Workshop and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Chicago Theatre Workshop include CTW. The CTW website is a theater information, ticket sales, membership, and eCommerce site. By using the CTW website, you consent to the data practices described in this statement

Collection of your Personal Information

CTW may collect personally identifiable information, such as your name. If you purchase CTW’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by CTW. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the CTW website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through CTW’s public message boards, this information may be collected and used by others.
CTW encourages you to review the privacy statements of websites you choose to link to from CTW so that you can understand how those websites collect, use and share your information. CTW is not responsible for the privacy statements or other content on websites outside of the CTW website.

Use of your Personal Information

CTW collects and uses your personal information to operate its website(s) and deliver the services you have requested.

CTW may also use your personally identifiable information to inform you of other products or services available from CTW and its affiliates. CTW may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

CTW does not sell, rent or lease its customer lists to third parties. CTW may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.

CTW may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to CTW, and they are required to maintain the confidentiality of your information.

CTW may keep track of the web sites and pages our users visit within CTW, in order to determine what CTW services are the most popular. This data is used to deliver customized content and advertising within CTW to customers whose behavior indicates that they are interested in a particular subject area.

CTW will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CTW or the site; (b) protect and defend the rights or property of CTW; and, (c) act under exigent circumstances to protect the personal safety of users of CTW, or the public.

Use of Cookies

The CTW website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize CTW pages, or register with CTW site or services, a cookie helps CTW to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same CTW website, the information you previously provided can be retrieved, so you can easily use the CTW features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the CTW services or websites you visit.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from CTW by contacting us here:

  • Email:, include unsubscribe in the subject line.
  • Subscribers can alternatively Opt-Out by clicking the “Unsubscribe” link which is automatically added to the bottom of each e-mail promotion.

Changes to this Statement

CTW will occasionally update this Statement of Privacy to reflect company and customer feedback. CTW encourages you to periodically review this Statement to be informed of how CTW is protecting your information.

Contact Information

CTW welcomes your questions or comments regarding this Statement of Privacy. If you believe that CTW has not adhered to this Statement, please contact CTW at:

Chicago Theatre Workshop
Executive Offices
1325 W Rosemont, 1W
Chicago, Illinois 60660
Email Address:
Telephone number: